I hope you enjoy your purchase. If you are unsatisfied, new garments can be returned or exchanged within 14 days of delivery. Merchandise will only be accepted if it is unworn and in the same condition it was shipped. Purchase and return shipping charges are non-refundable. All vintage items, accessories, fabric, notions and supplies are final sale.
Many of the items in the Dollparts Design shop are made from remaindered / recycled goods or are vintage. Since many items in the shop are unique, every effort has been made to accurately photograph and describe each item sufficiently for you to make an informed decision about your purchase. It is recommended to check the photographs and detailed sizing information before ordering. All vintage items, accessories, fabric, notions and supplies are final sale. If you are not satisfied with your purchase of new garments in any way, you may exchange or return your merchandise for a full refund within 14 days of delivery. We ask that you pay the shipping fee of sending the item back. If the item has been damaged or soiled in any way beyond its condition at the time of sale, no refund will be made available. Shipping and handling charges are non-refundable. Contact dollpartschicago *at* gmail *dot* com with any questions or concerns about your purchase.
Any information you provide us with regarding your purchase will be used for that purchase only. The dollparts shop reserves the right to use customer data to get in touch about: shipping delays, back-ordered items, out of stock items, payment errors, and payment collection. We will not share, sell, or trade your information with any third parties. Any correspondence regarding your orders or account will be kept confidential.
Terms of service
dollparts ships all merchandise through USPS within 5 business days of payment. A tracking number will be provided for all domestic orders. Shipping price is calculated based on size and weight of merchandise and whether it is shipped domestically or internationally.
DOLLPARTS SHOP CONTENT IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND FOR ANY MERCHANDISE OFFERED ON THIS SITE.
YOUR USE OF THE DOLLPARTS SHOP IS AT YOUR SOLE RISK AND IF YOU ARE DISSATISFIED WITH THE ONLINE STORE, ITS CONTENT OR WITH THESE TERMS AND CONDITIONS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE.